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Privacy policy

This document sets out the rules for the processing and protection of personal data of potential and current business partners (in particular customers and suppliers), Solcraft, hereinafter referred to as the Data Administrator.

I. Definitions

  1. Cookies - means IT data, in particular small text files, saved and stored on devices through which the User uses the Website's pages.
  2. Website - means the website belonging to the Administrator.
  3. Device - means an electronic device through which the User gains access to the Website.
  4. User - means an entity that uses the content and functionality available on the Administrator's websites or for which, in accordance with the Regulations and legal provisions, electronic services may be provided or with whom an Agreement for the provision of electronic services may be concluded.

II. Data controller

Solcraft Sp. Z o.o.

III. Legal basis

In the process of processing personal data, the Administrator applies the principles set out in applicable law, including in particular the Act of August 29, 1997 on the protection of personal data and the Regulations of the European Parliament and of the Council (EU) 2016/679 of April 27, 2016. on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46 / EC ("GDPR").

IV. The purposes of data processing and the period of their storage

The administrator processes personal data only for the purpose of acquiring customers / suppliers, carrying out bidding processes, orders / contracts and after-sales service of the offered goods and services, and for the purpose of sending personalized commercial information, in particular for the purpose of:

  • creating an account on the Website
  • contact in person, by phone or by e-mail
  • sending the requested information, advertising and offers
  • fulfillment of the order / contract
  • carrying out a service or complaint request
  • after-sales service
  • possible redress
  • adapting the Websites to the needs of Users,
  • creating reports and analyzes regarding the functionality of the Services, including audience statistics

These data will be stored for the period necessary to perform the contracts, including the provision of maintenance services (warranty and post-warranty). After this time, the data is stored only for the purpose of pursuing claims and sending personalized commercial information.

V. Scope and method of data storage

The administrator collects personal data in the process of customer / supplier acquisition, offer, order / contract fulfillment and after-sales service of the goods and services offered. The administrator obtains data including, among others: name and surname of a natural person (including those running a business), their address, tax identification number, name and surname of a contact person in the company, position, department, e-mail and telephone number, and in the case of using the Administrator's websites, also the IP address of the device, used by the User. The data is stored by the Administrator in a format that allows it to be transferred.

Providing personal data is voluntary but necessary to use selected functionalities of the Websites and to send offers, fulfill orders, contracts, maintenance and assembly services, etc.

The transfer or other transfer of the obtained personal data to third parties or companies does not take place, unless these data are necessary for the proper performance of the contract, consideration of complaints or repairs under the guarantee or warranty, or sending the catalog by traditional mail. This applies in particular to transport, forwarding, courier, assembly and service companies.

VI. Automatic marketing

The data administrator also declares that he entrusts the storage and / or processing of personal data referred to in the Privacy Policy, on the basis of a written agreement, to entities providing for the Administrator, among others hosting, automatic marketing and message optimization services in the field of the Administrator's websites.

Notwithstanding the foregoing, in the event of a separate consent by the Website User, his personal data is processed in order to receive commercial information, in particular to send the ordered newsletter to the indicated e-mail address.

The User may independently and at any time change the settings for sharing his location and Cookies, specifying the conditions for their storage and access to the User's device via Cookies. Changes to the settings referred to in the previous sentence can be made by the User using the web browser settings. These settings can be changed in particular in such a way as to block the automatic handling of cookies in the web browser settings or to inform about their every posting on the User's device. Detailed information on the possibilities and methods of handling cookies is available in the software (web browser) settings.

The user may at any time delete cookies using the functions available in the web browser he uses. Restricting the use of cookies may affect some of the functionalities available on the website of the Service.

VII. The right to access data, rectify it, delete or limit processing or to object to processing, as well as the right to transfer data

Anyone whose personal data is collected may request the Administrator:

  • access to your personal data
  • rectification of personal data
  • deletion of personal data
  • restrictions on the processing of personal data
  • object to processing
  • transfer of personal data

In addition, anyone whose personal data is collected may object to the processing of personal data, in particular in the field of profiling the User of the Websites. To use the above rights, please contact the Administrator by e-mail: biuro@solcraft.pl. The administrator performs the request of the person whose data is collected within a period of up to 30 days. In justified cases, this period may be extended to 90 days. However, it should be borne in mind that deletion, limitation, transfer and objection to data processing will affect the services provided and may result in the inability to perform them. In particular, it does not apply to obligations that have been legally concluded due to legal requirements related to, inter alia, with the pursuit of claims.

If the Data Administrator requests consent to send commercial information by electronic means, the person who has given consent has the right to withdraw it. To do this, click on the link causing the withdrawal of consent in the content of the commercial information or send an e-mail information about the withdrawal of consent to the e-mail address biuro@solcraft.pl.

VIII. Data safety

The data administrator declares that he makes every effort to provide customers with a high level of security in the processing of their data. All events affecting the security of data processing should be reported to the e-mail address: biuro@solcraft.pl.

The data administrator declares that he entrusts the storage and / or processing of personal data referred to in the Privacy Policy, on the basis of a written agreement, to entities providing for the Administrator, among others hosting, automatic marketing and message optimization services in the field of the Administrator's websites, and in the case of order / contract handling, complaints or service requests: transport, forwarding, courier, assembly, service companies, etc.

IX. Final Provisions

Anyone whose personal data is collected by the Administrator has the right to submit a complaint to the competent supervisory authority if he or she believes that the processing of personal data concerning him violates the applicable provisions governing the processing of personal data: the Personal Data Protection Act or the General Data Protection Regulation.

The data controller reserves the right to amend this Privacy Policy by publishing a new privacy policy on this website.